General Questions

Q: What types of travel services does Desert Sunset Travel offer? 

A: We specialize in booking luxury cruises and tailor-made travel packages. Our services include cruise bookings, destination planning, personalized travel itineraries, and exclusive travel promotions.

Q: How can I contact Desert Sunset Travel for assistance? 

A: You can contact us via phone at (281) 628-6164, email at admin@desertsunsettravel.com, or by filling out the contact form on our website. Our travel experts are ready to assist you with your travel plans.

Working with a Travel Advisor

Q: What is the benefit of working with a travel advisor? 

A: Travel advisors bring first-hand knowledge, a high-touch experience, unmatched connections worldwide, and in-destination support. By working with us, you save time, gain peace of mind, and ensure a seamless trip from start to finish. We provide personalized itineraries tailored to your preferences and offer support throughout your journey.

Q: How are your planning fees calculated? 

A: Our planning fees are based on the complexity of the trip, including the number of legs, number of travelers, number of nights, and proximity to departure. This fee allows us to dedicate the necessary time and attention to detail to curate your personalized itinerary
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Q: Do you get better rates than if I booked myself? 

A: While we often have access to negotiated rates, the real value lies in the time, stress, and frustration we save you. We ensure a custom-made, seamless travel experience that perfectly matches your vision and interests.

Q: I love planning! Can we still work together? 

A: Absolutely! We consider this a collaborative experience and offer consultation calls at a rate of $150/hr. We enhance your travel experience by providing expert advice, personalized recommendations, and insider knowledge you may not find on your own.

Q: Why do you provide bundled package rates? 

A: We take a holistic approach to trip planning, considering accommodations, transportation, activities, and additional services to create a seamless itinerary. By bundling these components, we can leverage our industry relationships to secure the best overall value for your trip.

Q: Do you work with VRBO and/or Airbnb? 

A: We do not work with individually managed properties. Instead, we collaborate with trusted partners to find vetted villas, apartments, and hotels that meet your needs, ensuring quality and reliability.

Booking and Reservations

Q: How do I book a cruise with Desert Sunset Travel? 

A: Booking a cruise with us is easy! Just fill out a booking request form below!

Q: Can I customize my travel itinerary? 

A: Absolutely! Our travel experts specialize in creating customized travel itineraries tailored to your preferences and interests. During our initial consultaion we will discuss your travel needs and we’ll design the perfect getaway for you.

Q: What is your cancellation policy? 

A: Our cancellation policy varies depending on the cruise line and travel package. We recommend contacting your travel advisor for specific details about your booking. We also offer travel insurance options to protect your investment.

Q: Are there any special promotions or discounts available? 

A: Yes, we regularly offer special promotions and discounts on cruises and travel packages. Sign up for our monthly newsletter to stay updated on the latest deals and exclusive offers.

Travel Preparation

Q: Do you provide travel insurance? 

A: Yes, we work with many companies that offer comprehensive travel insurance options to protect you against unforeseen events. Contact us to learn more about the coverage options available for your trip.

Q: What documents do I need for my cruise? 

A: Typically, you will need a valid passport and any necessary visas for your cruise destinations. We recommend checking with your travel advisor for specific documentation requirements based on your itinerary.

Q: How can I prepare for my cruise? 

A: Our travel advisors provide detailed information and tips, including packing lists, health and safety guidelines, and destination-specific advice.

Post-Travel

Q: How can I share feedback about my travel experience?
A: We value your feedback and encourage you to share your travel experience with us. You can submit your feedback through our website or contact your travel advisor directly. Your insights help us improve our services.

Q: Will you help me plan my next trip? 

A: Absolutely! We are excited to assist you with planning your next adventure. Reach out to us with your travel ideas, and we’ll start crafting another unforgettable experience for you.

Still have questions? Contact us at (281) 628-6164, via email at admin@desertsunsettravel.com, or use the contact form below. We’re here to help make your travel dreams come true!